PRIVACY POLICY

At Noclou, we value your privacy. This policy explains how we collect, use, and protect your personal information when you use our website or make a purchase.

What We Collect

We collect information you provide directly (name, address, email, payment details) and information collected automatically (device data, IP address, browsing behavior via cookies).

How We Use It

We use your information to:

- Process and fulfill your orders
- Send account and order notifications
- Improve our services and personalize your experience
- Send marketing emails (you can opt out anytime)
- Prevent fraud and ensure security
- Comply with legal obligations

Who We Share It With

We do not sell your personal information. We may share it with:

- Shopify, which powers our store (see [Shopify’s Privacy Policy](https://www.shopify.com/legal/privacy))
- Service providers (shipping, payments, analytics) who act on our behalf
- Marketing partners for advertising purposes
- Authorities, if required by law

Your Rights

You have the right to access, correct, delete, or export your personal information. To exercise these rights, email us at **info@noclou.com**. You may also manage your data via [Shopify’s Privacy Portal](https://privacy.shopify.com/en).

We will not discriminate against you for exercising these rights.

Data Security & Retention

We take reasonable measures to protect your data. We retain your information as long as needed to provide our services, comply with legal obligations, or resolve disputes.

International Transfers

Your data may be transferred and processed outside your country. Where required, we rely on Standard Contractual Clauses or equivalent mechanisms.

Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with a revised date.